Friday July 23 2021

Updated: Covid-19 financial support and resources

With large parts of the country once again battling covid outbreaks, and trying to navigate a constantly evolving restriction landscape, both federal and state governments have outlined a range of updated COVID-19 financial support measures for those who are finding it especially tough. We’ve put together a list of handy links that we hope will be helpful to you in navigating the weeks ahead, should you need it.

Nationwide Support

COVID - 19 Disaster payment - This is a lump sum payment to help those unable to earn income due to a COVID-19 lockdown, hotspot or period of restricted movement.

NSW Support

Support for individuals and households

Support for businesses

Pandemic leave disaster payment - NSW - Support if you live in New South Wales and can't earn an income because you must self-isolate or quarantine, or are caring for someone with COVID-19.

COVID - 19 assistance finder - A handy, 2-minute questionnaire that provides you with a list of benefits and services in health and wellbeing, employment, skills and training, food, housing and finances - tailored specifically for you or your business.

VIC Support

Support for families and individuals

Support for businesses

Pandemic leave disaster payment - VIC - A one-off payment to help Victorian workers who have been directed to self-isolate or quarantine for 14 days, or care for someone who has been directed to self-isolate or quarantine. 

Covid test isolation payment - For those in VIC who have had a COVID-19 test and are isolating until they receive results, meaning they cannot go to work.

Loan repayment support + financial hardship

If you are experiencing financial difficulty or think you might experience difficulty soon  that will affect your ability to make loan repayments, we want you to know that there are options available to you. All banks in Australia have a financial hardship department and they are available to help tailor a temporary solution to help you through a period of financial difficulty. The major banks have outlined a range of existing options that might help ease the stress many customers are facing due to the recent COVID-19 lockdown measures in NSW here.

Arrangements such as a repayment pause, or extension of your loan term, are some of the most common arrangements that can be made. If you feel like you need some temporary support, then please reach out to us and we’ll help you get the process started. It’s important to note that applying for financial hardship does not affect your credit rating, and is a confidential arrangement between you and your lender.

For those experiencing extreme financial hardship, you can access free, financial counselling and support here. You can also contact the National Debt Helpline here or by calling 1800 007 007.

Mental health support

Looking after your mental health during COVID-19 - The impacts of the coronavirus outbreak, physical distancing and isolation can make us feel anxious, stressed and worried. Read about what you can do to look after your mental wellbeing and look out for those around you as we tackle these challenges together.

Beyond Blue - Coronavirus Mental Wellbeing Support Service - Information, advice and strategies to help you manage your wellbeing and mental health during this time from Beyond Blue

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